Sugar Pines RV Park
RV Park
Write a Review 601 Columbine Boulevard Cloudcroft, NM 88317 575-682-3375 Official WebsiteGPS: 32.9523, -105.7357
Overview of Sugar Pines RV Park
Last Price Paid: $100
Reported by falconfling on 8/2/2024
Monthly Rate Yes
Number of Sites 16
Reservations yes
Elevation 8,661 ft / 2,639 m
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To ask questions of the owner or manager please contact the campground directly. 575-682-3375
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Reviews of Sugar Pines RV Park 4 people have reviewed this location.
“Deposits are NOT refunded,,,Better camp at Walmart”
Reviewed 8/2/2024
| Nightly rate: | $100 |
|---|---|
| Days stayed: | 0 |
Overall Rating
In a neighbor hood off Cloudcroft past junkyard sits a unlevel, almost zero maintainence rv park crammed full. Not forme or anyone with sense. As my wife said, "what a dump",
This review is the opinion of a Campendium member and not of Campendium.com
“Complete Crooks, Horrible Park”
Reviewed 2/23/2023
| Nightly rate: | $100 |
|---|---|
| Days stayed: | 0 |
| Site Number: | 30 |
Overall Rating
AVOID!!! RV slots way too narrow, not level, only 30 amp, iced over. My F350 dual and 36 foot RV slid side ways and backwards towards vehicles across the street. They promised to have someone on-site for my arrival to help, but he didn't show up until after I gave up and was driving off 40 minutes later. Even if I had got the RV ... more
AVOID!!! RV slots way too narrow, not level, only 30 amp, iced over. My F350 dual and 36 foot RV slid side ways and backwards towards vehicles across the street.
They promised to have someone on-site for my arrival to help, but he didn't show up until after I gave up and was driving off 40 minutes later.
Even if I had got the RV in, the trees blocked opening of my RV slides! They argued over the refund and argued about refunding the TAX!
Now they say I will be refunded "when the owner gets back in town" but will not say (a) when he gets back in town; and (b) how I could pay on my phone but he can't refund via phone.
Update: It is now 2 weeks later and still no refund. Now they ate bragging online I will never receive refund and saying I claimed I had snow chains. Who from Houston has snow chains.
These people didn't provide a spot that I could even access, the maintenance man who was suppose to be there never arrived, the manager lives in another state, ... and it is my fault?!?
THEY ARE LIARS AND CHEATS. Overpriced, unhelpful, dishonest regarding refunds. READ THE OTHER NEGATIVE REVIEWS AND AVOID THIS RV PARK!
This review is the opinion of a Campendium member and not of Campendium.com
“Excellent”
Reviewed 9/13/2018
| Nightly rate: | $50 |
|---|---|
| Days stayed: | 5 |
| Site Number: | 10 |
Overall Rating
Although a little pricey it was worth the stay. People were very helpful and friendly. I will definitely stay there again.
This review is the opinion of a Campendium member and not of Campendium.com
“Don't bother.”
Reviewed 7/9/2018
Overall Rating
Negative reviews, although helpful to the reviewing public, are never pleasant to leave. I hope this review will be helpful for folks considering Sugar Pines RV park for a stay when visiting Cloudcroft, NM. We booked a stay at the RV park for labor day weekend 2015. We called and booked over the phone, and were told we would need to se... more
Negative reviews, although helpful to the reviewing public, are never pleasant to leave. I hope this review will be helpful for folks considering Sugar Pines RV park for a stay when visiting Cloudcroft, NM. We booked a stay at the RV park for labor day weekend 2015. We called and booked over the phone, and were told we would need to send in a $125 deposit by check, which we did. The later part of August 2015, due to a family emergency, we called to cancel our reservation. We were told the check had been cashed, but we would be sent a credit slip for the full deposit for a later stay. We were not informed we had a time limit of a year on the credit. As a matter of fact, I mentioned to the fellow it would be quite some time before we would be able to use the credit, as we live over 14 hours away. I was told it wouldn't be a problem, just hold onto the credit voucher, which we did. Last week I called and talked to Curtis about redeeming our credit and reserving a space for July. I was told he would get back to me, there shouldn't be any problem, but he would check with Eric, the owner and let me know. He told me to bring the credit slip with us when we came, which we did. I did not hear from Curtis before leaving for Cloudcroft. After arriving in Cloudcroft a week later, I again contacted Curtis about reserving an RV space. I was told to stop by so he could get a copy of my credit slip to call the owner. Curtis made a copy of the slip and envelope and said he would contact Eric and get back to us that day. I never received a call. i called the next morning and got Curtis. He said he would contact Eric and get me an answer. A few hours later, Curtis did call to say Eric refused to honor our credit voucher nor offer us a reservation or refund. Curtis gave me Eric's number to contact. I contacted Eric by phone. I asked him why he was refusing to honor the credit. He said the time frame had elapsed for using our credit. I explained to him that at the time of the cancellation, were not told we had a certain time frame to use the credit, nor was that particular rule stated anywhere on the credit voucher. Eric said they changed their rules this year, but that rule had always been in place. He stood firm on his refusal to allow us to book a stay or refund our money. It would be helpful if the rules for using a credit voucher were published on the voucher. If folks are unaware there are rules and stipulations, those rules can't be followed! I made several attempts to work things out with this business. It's ashame we were not able to come to an agreement, or to obtain a refund of our $125 deposit. There are nice places to stay in the Cloudcroft area. My advise... take your business where folks are honest and care about people. FYI....FYI national Forest have beautiful camping facilities available!
This review is the opinion of a Campendium member and not of Campendium.com
9 reviews
noted 7/5/2022
Their website is https://www.sugarpinesrvpark.com/rates
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Amenities
Hookups
- 30 Amp
- 20 Amp
- water
- sewer
- Full Hookups
Connectivity
- wifi: free
Site Amenities
- pull thru
Facilities
- laundry
- restrooms: onsite
Pets
- pets
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